Privacy Policy

Last updated: March 5, 2026

The short version: Your camera snapshots are processed by AI for alerts, stored temporarily, and never sold. We collect the minimum data needed to run the service.

1. Who We Are

SmartCam Alerts ("we", "us", "our") operates the website smartcamalerts.com and the SmartCam Bridge desktop application (collectively, the "Service"). This policy explains how we collect, use, and protect your information.

2. Information We Collect

Account Information

When you create an account, we collect:

Email address
Password (hashed — we never store plaintext passwords)

Camera Snapshots

When you connect a camera through the SmartCam Bridge:

Snapshots are captured locally on your device by the Bridge app
Snapshots are transmitted via encrypted WebSocket (WSS) to our cloud infrastructure
Snapshots are stored in Cloudflare R2 for processing and display in your dashboard
Snapshots are analyzed by Google Gemini Vision AI to evaluate your alert rules

Payment Information

Payments are processed by Stripe. We never see or store your full credit card number. Stripe provides us with a payment confirmation and your billing email.

Usage Data

We collect basic usage metrics:

Number of cameras connected
Number of snapshots processed
Alert rules created and triggered
Login timestamps

3. How We Use Your Data

Data	Purpose	Legal Basis
Email & password	Account authentication	Contract performance
Camera snapshots	AI analysis for alert rules	Contract performance
Payment info (via Stripe)	Process subscriptions	Contract performance
Usage metrics	Enforce plan limits, improve service	Legitimate interest

4. Camera Data & AI Processing

Important: Your camera snapshots are sent to Google Gemini Vision API for AI analysis. Google's use of this data is governed by their Gemini API Terms. We use the paid API tier, which means Google does not use your data to train their models.

Snapshots are processed in real-time and stored in Cloudflare R2
Alert results (AI analysis text, confidence scores) are stored in our database
You can delete your camera data at any time from the dashboard
When you delete a camera, all associated snapshots and alerts are permanently removed

5. Data Storage & Security

Infrastructure: Cloudflare Workers, D1 (database), and R2 (object storage)
Encryption: All data transmitted via HTTPS/WSS (TLS 1.3)
Passwords: Hashed using industry-standard algorithms
API keys: Stored as SHA-256 hashes — the plaintext key is shown once at creation
Location: Data is stored on Cloudflare's global network

6. Data Retention

Data	Retention
Camera snapshots	30 days, then automatically deleted
Alert history	90 days
Account data	Until you delete your account
Payment records	As required by tax law (typically 7 years)

7. Third-Party Services

We use the following third-party services:

Cloudflare — hosting, CDN, database, storage (privacy policy)
Google Gemini API — AI-powered image analysis (terms)
Stripe — payment processing (privacy policy)
SendGrid — email notifications (privacy policy)

We do not sell your data to any third party. Ever.

8. Your Rights

You have the right to:

Access your data — view all your information in the dashboard
Delete your data — remove cameras, alerts, or your entire account
Export your data — request a copy of your data by emailing us
Opt out of email notifications — manage in dashboard settings

9. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies, advertising cookies, or any third-party analytics.

10. Children's Privacy

SmartCam Alerts is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the website. Your continued use after changes constitutes acceptance.

12. Contact

Questions about this policy? Email us at support@smartcamalerts.com.